[Resolved]  Patanjali Ayurved — orderme app fraud

Order id: 179057

I had ordered only 3 items from order me app including dant kanti advanced.

From the delievered items one item dant kanit manjan was missing worth 90 rs. I have been trying to reach them for last 1 month regarding refund but they are making excuses and not releasing amount.

Called at least 10 times on their number and sent multiple emails but not result.

I have never seen company of size 10000 crore and having such poor customer service. Will never buy or order anything from patanjali until my query is resolved.
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Aug 13, 2021
Complaint marked as Resolved 
Patanjali Ayurved customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2020
Patanjali Ayurved Customer Care's response
OM
Dear Sir/Madam,

In response to your query, we apologize for the inconvenience caused to you. Based on your concern with regard to your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.
Complaint comments 

Comments

Hi Sarbjit Chhiber, Your ORDERME order 246111 is confirmed!
Order Amount is Rs. 1512.0.
Hi Sarbjit Chhiber, Your ORDERME order 246178 is confirmed!
Order Amount is Rs. 1005.0.
These are my orders dated August 21. Still items not delivered. I email them they send a ticket number l call them they say I will get an email. I updated the app and when I try to login it says user not found. What madness. Never imagined that Baba Ramdev' s app will be such a fraud. Now Babaji tell me what would you get from fleecing poor man's money through this fraudulent app. Please Babaji see this app is damaging your such a Godly reputation.
Patanjali Ayurved Customer Care's response, Oct 5, 2020
Verified Support
OM
Dear Sir/Madam,

We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to apprise you that we have filed a complaint for both order and escalated your concern to the relevant department with reference number OM201005-11771 & OM201005-11775 For all future correspondences on the subject matter please get in touch with [email protected]. You will get a response as soon as possible.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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    +91 13 3422 7444
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