[Resolved] Patanjali Ayurved — Partial order delivered and balance not refunded

subratkpatra

from Bhubaneswar, Odisha

Website:

Orderme

Hi,

I had ordered 28 items on orderme app of patanjali on 28 Jul 20. I received the order on 17Aug20 but found in the bill enclosed that a lot of items have not been delivered. The bill total is Rs.2303 but in that also i could see one item Dalia - 2Nos - Rs.50 has been striked off manually (photo attached) but in the total the same is not reflected.

While ordering online I paid a total of Rs.3, 408. Pls let me know when will i get the refund amount.

Amount Paid - Rs. 3, 408
Less Invoice Value - Rs. 2, 303
Less Amount for Dalia - Rs.50
Total Refund amount - Rs.1, 055

I have tried contacting the customer care through telephone as well as email but no response yet.

Look forward to your revert.
Subrat

+2 photos

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Aug 24, 2020

Complaint marked as Resolved

Finally got a revert from the customer care team [email protected] and the amount has been reverted back. Thanks

Patanjali Ayurved customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2020

Patanjali Ayurved Customer Care's response OM
Dear Sir/Madam,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.