Patanjali Ayurved — patanjali customer service is supporting its store when they are not giving bills to customers after any purchase

Address:

Store adddress: Patanjali Store 16-11-16/60, Sripuram Colony, Malakpet Extension, Old Malakpet, Hyderabad, Telangana, Hyderabad, Telangana, 500036

Hi all,
From past 3 months our building society members are following up with patanjali customer care about this below
Store in malakpet hyderabad is cheating their customers by not providing any bills even after customer demands. Store owner shouts at us and sends us when caught of billing extra amount as he doesn't use a computer to calculate total amount and cheating customers by trying to take extra amount without providing any bills.
Since 3 months all o[censored]s sent more than 30 emails and patanjali customer care is just ignoring just by store will implement software soon and gave aud 15, aug 29th, sep 22th dead line dates but never ever took any action on the store even after 3 months allowing him to cheat customers or not provide bills. We started online campaign to bring attention and notice about this negligence of patanjali and working on all possible ways for patanjali to take action on this store to issue bills through software.
— forwarded message —
From: jai
Date: mon, 23 sep 2019, 3:19 p. M.
Subject: re: urgent attention: patanjali [protected]@hyd owner refusing to give bills and collecting only cash (16th email in 2.2 months)
To:

Patanjali customer care,

You think you are fooling us by keep changing your words or confirmation?
See your below highlighted email where in you gave us in written on sep 2 you confirmed us in written within 15-20 days if store owner doesn't install software and issue printed bill you will take action. Today is sep 23 and still he doesn't have software or giving printed bills.

Please confirm why aren't taking any action till now as per your written confirmation on sep2 when the store owner is still not following your instructions or providing bill as per law? Is patanjali supposting these kind of illegal activities by ignoring customers complains from 3 months?
We as customers waited for 3 months and sent 26 emails and patanjani is still failed to take action as we are preparing to go to consumer court in kairtabad with these written email confirmations as proof. And on social media as a store owner should never refuse to issue legal bills

Please also see the attached voice calls from mr. Tamal and others where in they assured by aug 31 if store owner doesn't start issuing printed bills he will makesure the store licence is made expired. That was 4th deadline failed by store owner to issue bills but still patanjali is supporting store not by taking any action. We have collected enough videos and pics to show store owner is refusing to issue bills since 3 months.

— forwarded message —
From:
Date: mon, 2 sep 2019, 1:08 p. M.
Subject: re: urgent attention: patanjali [protected]@hyd owner refusing to give bills and collecting only cash (10th email in 5.5 weeks)
To: jai

Om

Dear mr. Jai,

We thankfully acknowledge the receipt of your concern and same is important to us. Well, we apologize as far unexpected delay is concerned.in addition, we assure you to resolve the concern which was reported from your end and the same has been notified to management. As per the conversation with our senior officials over the telecon with you. The store owner has been instructed to install the billing software at the earliest within 15 to 20 days.

Also, for your recent purchase, you may visit the store and get the printed bill.

Furthermore, we will take strict action against the store owner for the inconvenienced caused, so that other consumers like you have not faced this issue in the future.

In case of any other concerns, you can connect with us via our toll-free number –[protected] or write to us on [protected]@patanjaliayurved.org & one of our dedicated officer would glade to assist you further.

Thanks for your kind association and cooperation in this regard. Hope you support our swadeshi movement and make in bharat concept.

Warm regards.

Team patanjali

Patanjali ayurved limited

Helpline number[protected] | yogpeeth enquiry number[protected], 246737, 244107|