Patanjali Ayurved — rotten smell of aloe vera juice

Address:	Haridwar, Uttarakhand, 110077
Website:	www.patanjaliayurved.net

I had purchased one litre of fiber aloevera juice bottle from a new mega store recently opened in sector 7 market, dwarka, new delhi. When we opened the bottle, we found that the juice was rotten and badly stinking. I took the bottle to the store and complained to them. They checked another bottle of the same batch and it was also having the same problem. The store owner consulted the ayurvedic doctor there, who surprising said that the juice was ok, justifying that different varieties of plants get processed in different batches, hence it could be smelling differently, but it’s safe to consume!!

We had been a regular consumer of patanjali aloevera juice, but this is the first time we have faced such a bad product quality issue, and on top of that neither doctor or store owner paid any attention!! I lodged a complaint on patanjali customer care email on 7th oct and as expected, there was no response. Since then i had sent several reminders on the email without any avail. Ironically enough, nobody picked up my several calls to their helpline no!

Its very unfortunate that because of sudden success patanjali had received, they are drastically going down on their product quality. Customer service culture anyway doesn't exist!!