[Resolved]  Paulo Travels — Poor Service & Staff

Address:

Ahmedabad, Gujarat

I had booked Paulo travels from Ahmedabad to Goa for a honeymoon trip and faced three problems. 1. I chose the pick-up point which was at Jodhpur Cross Road. When I reached there, I was notified that I would have to go to a different place. I had to rush to the other place for the pick-up. 2. The driver did not stop the bus during the night anywhere. My wife had to use washroom and we were waiting for the bus to stop somewhere for hours. When it stopped at some place, my wife along with some other women ran to a hotel, the driver started shouting like anything. When I told him that she could not control and we were waiting for hours for the bus to stop, he started shouting so bad and misbehaved with my wife and other passengers. He infact shouted on her and me and said that we are mad people. 3. My drop was supposed to be a different place, and we were dropped at a different place. Overall very poor service level and a very dissatisfied customer.