[Resolved] Pavers England — Deduction of amount from my debit card

ranita kh

from Jalandhar, Punjab

Address:	New Delhi, Delhi, 110045
Website:	www.paversengland.com

Hi, I was trying to purchase a pair of shoes from your outlet at Kolkata airport in the evening around 2005 hrs/10 Nov. Unfortunately the card machine didn't work for some reason and my card was swiped 4 times from 2 different machines. Still it didn't work. And advised the person to cancel the transaction which he probably didn't. Since I had to take a flight I Rushed from there and the moment the aircraft was to take off, I recieved a message saying 3499/- has been deducted from my account. Had no option but to put my phone on airplane mode.
Requesting to look into the matter as I need my money back asap.

Ranita
Delhi

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Dec 13, 2016

Complaint marked as Resolved

Pavers England customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2016

Pavers England Customer Care's response Dear Ma'am,
We deeply regret the inconvenience caused to you.
We request you to please share the transaction copy(Bank statement) and the last 4 digits of the card used at [protected]@paversengland.com. Our team will get back to you shortly on the same.
Regards,
Customer Care
Pavers England.