[Resolved]  Pavers England — poor customer care service

Address:Vadodara, Gujarat, 390002
Website:Paversengland.in

I have placed an order for two footwears via their website.
One footwear which was delivered (Order number[protected], i wanted to request a change in size. As per stated rules i was supposed to inform within 72 hours of receipt. But unfortunately no one is answering their customer care number and no acknowledgement of receipt of email as well.
The other order for footwear was cancelled from their end due to lack of availability but no information was given on refunding the amount.
Very disappointed with the service for a brand like this. I even called the local store but they are also unable to help me out
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Oct 5, 2017
Complaint marked as Resolved 
Pavers England customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2017
Pavers England Customer Care's response
Dear Customer,
We regret the inconvenience caused to you.
We hope our customer care team has contacted you for further assistance.
Regards,
Pavers England
Complaint comments 

Comments

I bought shoes online from flipkart india and its quality is not what i expected, shoes have been torn from the bottom sole which does not happen from a reputed brand like pavers england. and im not getting any response from customer care. I am expecting a replacement or refund.

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