[Resolved] Pavers England — poor customer care service

 
2 Reviews
 Deeni on Aug 21, 2017
I have placed an order for two footwears via their website.
One footwear which was delivered (Order number 100003666), i wanted to request a change in size. As per stated rules i was supposed to inform within 72 hours of receipt. But unfortunately no one is answering their customer care number and no acknowledgement of receipt of email as well.
The other order for footwear was cancelled from their end due to lack of availability but no information was given on refunding the amount.
Very disappointed with the service for a brand like this. I even called the local store but they are also unable to help me out
Complaint marked as Resolved Oct 5, 2017

Complaint Status


[Aug 21, 2017] Pavers England customer support has been notified about the posted complaint.
Verified Support
Pavers England Customer Care's response, Aug 28, 2017
Dear Customer,
We regret the inconvenience caused to you.
We hope our customer care team has contacted you for further assistance.
Regards,
Pavers England
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Comments

I bought shoes online from flipkart india and its quality is not what i expected, shoes have been torn from the bottom sole which does not happen from a reputed brand like pavers england. and im not getting any response from customer care. I am expecting a replacement or refund.

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    Pavers England - poor customer care service