Pavers England — refund not received

Address:

New Delhi, Delhi

This is to bring to your notice that i ordered a pair of sandals from Pavers England worth Rs 2, 999 on 11 April, 2019. The mentioned amount had been deducted from my account but unfortunately i didn't receive any delivery for many days. I called Pavers Customer Care and mailed them several times and on 17 May, Pavers responded back through Smita Patil. She asked for all my bank details and the required information and assured me that my amount will be refunded. Since then, after making several calls there is no response from her side.

I request you to look into the matter as soon as possible.

Thanks
Promila Yadav
[protected]