[Resolved] Pavithra Bandhan — pavitra bandhan matrimony matching profiles - fake/not reachable/rejected/lack of service

ShaktiGiri

from Bengaluru, Karnataka

Address:

560022

After so many arguments i have to submit the complain

I would like to mention following points and concern.

1. I have paid 10, 000 inr for the services to pavitra bandhan matrimony exclusive with all the details.

2. Relation ship manager was reason which i want to validate is here, i’m getting good response from rm, however it’s just coming as one side where i have to confirm on alliance, than rm will approach them.in my case the response from rm is just not presenting the service which i have considered at the time of joining and i have explain the requirement in email with all the points. I have just received one telephone number and that was switch off and we could not continue as we were tried many days. Please look for the email where rm has shared the single number with us which is working and we spoke. There is phone validation failed from your end. We got lot of pictures which are more than 15 in count, out of that we liked 3 alliance, one has rejected me, i will never call that as proposal. Other 2 was not willing to get married out of caste. Others has not been considered because they were highly qualified or not good with respect of personality. I have assumed that the picture has just shared with me to like or dislike, proposal always come from other party and that has never reached to me. This is my point of view.

3. I was humble enough to explain my requirement hence i would have never experience from rm that he is looking for alliance as per my matching. I have told him several time that please call me and discuss about the profile and if they liked me so it will be easy for us.in my case it has been just a copy paste of details/pictures and forwarded to me (Other websites). The main home work was missing. We have seen this for 2 months.

4. From the initial days, we have decided to work on working schedule day and i have got the pictures with details. But never met the criteria email has been stopped for 3 days, hence my family has come to conclusion to close the service reason being i have paid 2500 extra total 10, 000 and just got 2 never married profile.

5. I don’t have anything to explain more as this is not willing to meet my requirement, i always felt i’m just intermediate where i have to just like or dislike. Never got a profile which like me. I hope you will understand the difference.

6. Please refer the terms and conditions, to refund my amount. Please let me know if you need further assistance on call to discuss. The time i was taking services, i thought you people will present the good proposal.
Note :

1. Rm is here [protected]@pavithrabandhan.org
2. I was copying them since march but no improving has been taken
3. Sagar kumar ([protected]@pavithrabandhan.org);
4. [protected]@pavithrabandhan.org;
5. [protected]@pavithrabandhan.org

The team is getting into other mode and i need my refund on the basis of point number 1 or 3

+2 photos

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Nov 25, 2018

Complaint marked as Resolved

As Promise Service has been not delivered

Pavithra Bandhan customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2018

Pavithra Bandhan Customer Care's response Dear Sir,

Thanks for posting your complaint. however, i would like to inform you that after verification Mr. Manoj has sent you so many profiles however he still sent new proposals but we have to call back such new profiles due to this complaint. As per the mail record we have checked he had sent you so many profiles and shared you their numbers for further communication. Also he sent you your working schedule to share the profiles and give you their feedback as per your schedule. But you call him every day without following service schedule. How can he manage such things when he also handling so many clients like you. you should have keep patience to return your working schedule.

Regards,
Adam Andrews

Jun 15, 2018

Updated by ShaktiGiri Hi Adam, I mention serveral Times to your Team.

I understand you have verified with Manoj as he is just part of your team where is my feedback or validation toward his responsibility which he failed to deliver. Pls check my emails in details to understand where your organisation is lacking behind for services.

Many profile s (number) the never paid attention to my profile that's proof that it was just delivered the number to me. Which can be taken from other websites. Concern is here how many alliance called me or meet me. It's zero 130 days and paying huge amount.

As you have seen the agreement I have paid 10000 not to share just numbers. He should just not share profile. Bcoz I always had been upset they say they are not looking for me.

What work schedule you are mentioning here, two phone numbers weekly and following with same will counties for week so I have to ask him. I respect people time when to call n with whom I'm going to speak. Manoj had failed 100% to deliver. I cannot call anyone just like desperate for marriage. Agenda time purpose should be intimated by your lazy team. This is call protocol.

When he failed to manage than you cannot failed to deliver 100% to consumers.

From 3 weeks services had been stopped as I asked for regund. What should I call this ????

I heard that Manoj had left organisation.

Thank you

Shakti

Jun 15, 2018

Updated by ShaktiGiri It's refund

Jun 15, 2018

Updated by ShaktiGiri Hi Adam, if you can call me we can go throug the contract points and Manoj responses. I understand the reputation of company. My expectations are very clear either good service or refund. Both the choices is in your hand. I really appreciate your time and response. Money is not a problem atleast satisfied service what I deserve.

Verified Support

Jun 20, 2018

Pavithra Bandhan Customer Care's response Dear Sir,

Definitely we can provide you the service and even i have already informed to the service team to start taking initiatives for you. So kindly resolve the case once your service started.

Regards,
Adam Andrews

Jun 23, 2018

Updated by ShaktiGiri Hi Adam, Thank you for help and support. Once I get the first response from your team my next step will be close this case.

My services expectations are very clear and point to point.

Thank you
Shakti

Jun 26, 2018

Updated by ShaktiGiri Hi Adam, Can you please share the tentative date to restart the service.

Jul 01, 2018

Updated by ShaktiGiri HI Adam, I have Dropped a note to Team as well and there is trust Factor i'm getting about my services. Please share further details. It almost 6 months and still no progress.

10000 is not small amount and Please share profiles. in this form lot of people complaining about your organisation.

Hence I request you to Please maintain your standard and provide service.

Next Thought would be asking you if can't provide service. Please refund my Money with respectively.

Jul 05, 2018

Updated by ShaktiGiri Hi,

I received the Communication on Jun 20, 2018 to start the service and No Response Received. i'm waiting for profiles.

Please note I think I'm annoyed.

Please confirm for what you people are waiting for.

Jul 11, 2018

Updated by ShaktiGiri Hi Team, Please not it has been almost one month and there is no clue of services started. Please advice. This is just unsatisfactory Job you people are doing.

I'm Reading lot of complaints about your organisation and trying to normal. Expecting service.

Nov 25, 2018

Updated by ShaktiGiri Hi Team, Please not it has been almost 6 months and there is no clue of services started. Please advice. This is just unsatisfactory Job you people are doing.

I'm Reading lot of complaints about your organisation and trying to normal. Expecting service.

Dec 23, 2018

Updated by ShaktiGiri Please Give my money