[Resolved]  Pavithra Bandhan — pavthra bandhan team including sagar kumar, priyanka, lokesh

They approached to my contact no. And sent a profile photo of bride which was fake. Insisted to register by depositing 7500 and the same was done by me unfortunately. They created a id with pbm6394. Frequent discussions were done between me and the so called pavitrabandhan team. They just left the issue and not responded after 2 months. This was a case of cheating and deceiving and also publicising/ defaming/ depersonification of members (Brides) of other matrimony sites and using their personal data. Nothing works as they created this site for corrupting and making money from the people looking for marriage. I have all the documents preserved for evidence including the phone talks, e mails, and messaged from the site. As per their norms they need to refund the amount. So far it was almost 2 years they were not responding nor available. I feel like they should be sued and punished legally for polluting the sacred indian traditional system.
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Feb 17, 2018
Complaint marked as Resolved 
Pavithra Bandhan customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2018
Pavithra Bandhan Customer Care's response
Dear Sir,

Thanks for raising your complaint. However, i would like to inform you that as per the T&C if customer does not respond on mail for 2 months or more then it will deactivate and can’t process for service. This is the reason why your ID gets deactivated. You have made payment on 31st Oct’2016 and today you are complaining about service.

So your complaint can not be entertain by any of the service team or Relationship Manager. Hence, we are removing the complaint and we consider this is already resolved.

Regards,
Sagar Kumar
Jan 11, 2018
Updated by ram2512
I have sent the mails and the communication audios through the mail to the Indian consumer complaint forum and Mr. Sagar Kumar. I would like to send further more mails as a matter of evidence for information.Please do consider and try to Justify yourselves. The team is still misleading the issue instead for rectification if trustworthy which could be understood with the mail i received today from Mr. Sagar Kumar. I dont want further more to be cheated being professional and respectable citizen of India.
Regards
Raghavendra(Raghu)
ram2512 - member ID for Indian consumer complaints forum
[protected]@gmail.com
[protected]@yahoo.co.in
Verified Support
Apr 17, 2018
Pavithra Bandhan Customer Care's response
Dear Sir,

Your ID is activated due to lack of your response. Hence, we can't re-open the case however we can hep you for one instance i.e., if you see any profiles from the matrimony and share us their profile IDs we can help you to share their numbers free of cost but unable to approach them on your behalf anymore. Hope this will help you out.

Thanks!
Sagar Kumar
Apr 19, 2018
Updated by ram2512
This Pavitra Bandhan site is fake and they are cheaters. I have complete evidence. Dont want to get cheated again.Its a shame from the Consumer Complaints form point of view to just share the comments instead of going into enquiry and enable to prove the facts and terminate such activities of such matrimonial sites.The message just last recieved also was an attempt to cheat again. My status and login membership are not existing and moreover the site itself is malfunctioning..
Apr 19, 2018
Updated by ram2512
I just need justice and refund of the amount of 7500/- and proceed for further action against these people with my all evidences and emails and voice recordings preserved .
Verified Support
Apr 30, 2018
Pavithra Bandhan Customer Care's response
Dear Sir,

Justice already done and we have deactivated your ID according to the company policy. when you are not even contacting for more than 2 months after our frequent mail gone to you by our relationship managers. according to the policy point number 4 we have to deactivate your ID.

Regards,
Sagar Kumar
Apr 30, 2018
Updated by ram2512
To The Indian consumer Complaints Forum - These people are dragging the issue instead of solving by making false statements .I can clearly mention them as liers and cheaters as every evidence is preserved with me. They collected money on 25th October 2016 and as per the guidelines, the period of 120 days ends by February 2017 . They have not communicated nor responded to my calls nor sent any mails with effect from December 14th 2016 as they have kept the scheduled day as Wednesday. Even before i was reminding through my mails about the matter and process as well as progress. Then once in a while i got a reply to my mail which is surprisingly the photos of the members of other matrimony sites without any details. I sent a mail that its not a photo shootup programme, and to please make steps to communicate with them, , , , , but all in vain.I mailed them repeatedly even in Jan, Feb, March and April 2017 too to stop the nonsense way of cheating and honestly refund or shall proceed accordingly. I also made complaints in the so called site to their authorities during Jan/Feb 2017 but no response.
I did not recieve any communication ... they neglected my issue that i might not take this matter seriously. Now when i cited this problem in the Indian consumer Complaints Forum they were responding by defending with all the lies.
Now i request the Indian consumer Complaints Forum - as i have every evidences preserved in soft and hard copies of e mails, audio recordings of phone calls, etc., about their negligent or cheating activities - So request to kindly provide a platform to exhibit them and claim justice. I am willing to approach legally if you fail in soving this issue by not going into the facts. Please dont restrict this Indian consumer Complaints Forum site as a place for sharing views and chatting, and writing comments.
Regards Dr. Raghavendra
Verified Support
May 22, 2018
Pavithra Bandhan Customer Care's response
Dear Sir,

Please find the resolution made by pavithra bandhan customer support. We have received all mail concern to this and we have found the reason. So only we can help you out related to the service not to the refund option which is clearly mentioned you above the reason.

Thanks & Regards,
Ashish

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