[Resolved] Pay U Money — payment receipt not generated even after making full payment
I had done payment to ashiana housing today on 7 march 2018 through hdfc bank (Vila 027 gulmohar garden)
After doing the payment my receipt is not generated please forward the same receipt to me as soon as possible on email : [protected]@yahoo.com
Below is the reference no:[protected]payuashianamaintenan
Amount : 3, 850.00
Date : 7 march
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Apr 8, 2018Complaint marked as Resolved
Mar 07, 2018
PayUMoney customer support has been notified about the posted complaint.
Mar 08, 2018PayUMoney Customer Care's response Hi Amit,
We were able to find to TXNs at our end. Below is the status of both.
1) Payment ID[protected] is successful at our end. The amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 63d119183c0df0dd9c6e in order to get the status at their end.
2) Payment ID[protected] is failed. We have not received any funds for the same at our end. Banks generally take 7 to 10 working days (Excluding Saturday, Sunday and bank holiday) to refund the amount back to the customer's source account. We appreciate your patience in the interim.
Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
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