Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Pay U Money — payment receipt not generated even after making full payment

I had done payment to ashiana housing today on 7 march 2018 through hdfc bank (Vila 027 gulmohar garden)

After doing the payment my receipt is not generated please forward the same receipt to me as soon as possible on email : [protected]@yahoo.com

Below is the reference no:[protected]payuashianamaintenan

Cheque no:[protected]

Amount : 3, 850.00

Date : 7 march

Regards

Amit
Was this information helpful?
Yes (0)
Apr 8, 2018
Complaint marked as Resolved 
Mar 07, 2018

Complaint Status

PayUMoney customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2018
PayUMoney Customer Care's response
Hi Amit,

We were able to find to TXNs at our end. Below is the status of both.

1) Payment ID[protected] is successful at our end. The amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 63d119183c0df0dd9c6e in order to get the status at their end.

2) Payment ID[protected] is failed. We have not received any funds for the same at our end. Banks generally take 7 to 10 working days (Excluding Saturday, Sunday and bank holiday) to refund the amount back to the customer's source account. We appreciate your patience in the interim.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    PayUMoney
    Customer Care Service
    Customer satisfaction rating
    57%
    Complaints
    2477
    Pending
    278
    Resolved
    1319
    PayUMoney Address
    7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
    View Full Information
    ADVERTISEMENT