Paynimo / Techprocess Payment Services — account debited but recharge (videocon d2h) not done

Address:Purba Medinipur, West Bengal, 721636

I made a videocon d2h recharge on 12.05.2018 and the amount was debited from my bank account and shown success, but suddenly the tech process page got stuck and did not transfer to merchant page (Videocon site), so i lost rs 200/- in the process. Also my videocon d2h recharge has not been done.
Please look into my complaint seriously and take immediate steps so that rs. 200.00 can be credited to my bank account as soon as possible.
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i have booking a darshan tickets of ttd, but the transction has been failed and money was deducted from my Bank of Baroda branch. pls refund my money as soon as possible

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    Paynimo / TechProcess Payment Services Phone
    +91 22 6652 8600
    Paynimo / TechProcess Payment Services Address
    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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