[Resolved]  Paynimo / Techprocess Payment Services — amount debit from your bank account but not credited school account

Website:smarthubeducation.hdfcbank.com/SmartFees/Landing.action?instId=SANPUN

Transaction success and payment amount debit from our bank account but not credited school account. At the time of payment success this time not received any payment slip from tech process,

Our transaction details as below

Our bank :- corporation bank
Account no :- [protected]
Ifsc :- corp0000700
Transaction date 28.03.2019
Time:- 01:56:23 pm
Bank statement description :
Tech process pg otc no :[protected] / cn[protected] /[protected]

Please check and do the needful
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Apr 29, 2019
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2019
Paynimo / TechProcess Payment Services Customer Care's response
Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
Complaint comments 

Comments

Debited amount 10112.53 from my account. I have received msg like
Ecs/techprocess payment/[protected].

Please help me to refund amount.

This service credited by bank account by an amount of 688.Please give this amount back. E receipt is not generated.this happens on[protected].please refund it to me.i was doing my exam form fillup.but not any receipt is generated.please give it back to my bank account
I made transactions as on 21.03.2019 of rupees 183 for tata sky recharge but due to some technical error amount deduct and not credit for recharge . so i requested refund the same.

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    Paynimo / TechProcess Payment Services Phone
    +91 22 6652 8600
    Paynimo / TechProcess Payment Services Address
    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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