[Resolved] Paynimo / Techprocess Payment Services — amount debited but not credited | |||
Dear team, I had make payment of rs. 1000/- against muthoot gold loan account no. 2733/mws/916 from axis bank debit card, but amount is not credited in loan account also amount debited. Reference number. Pur/muthoot finance ltd/[protected] on date 19/10/2019. Kindly check the transaction and reverse the amount as soon as possible. Thanks & regards Was this information helpful? | |||
Nov 24, 2019 Complaint marked as Resolved Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Verified Support Oct 22, 2019 Paynimo / TechProcess Payment Services Customer Care's response Dear Customer, We are unable to trace the records on the basis of given details. Kindly provide us the Techprocess Payment ID or the First six digits and Last four digits of card if payment is done through Debit/Credit card to trace the transaction from our end. Regards, Customer Service Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) Verified Support Oct 23, 2019 Paynimo / TechProcess Payment Services Customer Care's response Dear Customer, We are unable to trace the records on the basis of given details. Kindly provide us the Techprocess Payment ID or the First six digits and Last four digits of card if payment is done through Debit/Credit card to trace the transaction from our end. Regards, Customer Service Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) | |||
 3 Comments | |||
Comments
Hi, we request you to visit the following link: https://application.axisbank.co.in/WebForms/axis-support/product/Fraudanddispute.aspx and raise a dispute. Sorry for the trouble. Regards, Team Axis Bank.
Reply
I was making payment online for my electricity bill of rs 929 on 22/10/2019 but money got deducted from my bank account and there was no reference no, No acknowledgement of payment was generated. I want this to be resolved as early as possible.
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Hi Team,
I have not done any transaction from my end with out my intenstion but I now i have to payee amount, Im gonna raise a complaint in consumer court. I have to receive my amount 8, 654 immediately otherwise I file complaint to police station. I have alreadu contacted with bank side to check all the details.
Thanks,
Sunitha
I have not done any transaction from my end with out my intenstion but I now i have to payee amount, Im gonna raise a complaint in consumer court. I have to receive my amount 8, 654 immediately otherwise I file complaint to police station. I have alreadu contacted with bank side to check all the details.
Thanks,
Sunitha
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