[Resolved] Paynimo / Techprocess Payment Services — amount deducted but not transferred to merchant | |
Sir We have done online payment of rs.105000/- (One lac five thousand only) to aicte yesterday 10/02/2019 at 1.36pm. But the transaction successful message was not generated and also the transaction id or reference no. The amount of 105023.60 has been debited from our dayanand institute of pharmacy account no. [protected]. Kindly check whether the payment is credited to aicte, new delhi or not. If the transaction is not successful, kindly start the process of refund of amount in our account no. [protected]. Thanking you. Yours truly Contact on [protected]/[protected] Was this information helpful? | |
Mar 16, 2019 Complaint marked as Resolved Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Verified Support Feb 12, 2019 Paynimo / TechProcess Payment Services Customer Care's response Dear Customer, This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end. TPSL ID: Bank Reference ID: Merchant transaction ID: Transaction Amount: Transaction Date: In case the amount debited from your account, kindly provide us the updated bank statement for the same. Regards, Customer Service Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) | |
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Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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