[Resolved] Paynimo / Techprocess Payment Services — amount deducted by confirmation not received | |
I have made the transaction on 12-nov-2018 for hdfc life insurance through idfc bank on 8:42:20 but my amount has been deducted and confirmation not received from merchant end even i also confirm it from hdfc life insurance customer care and they informed me that no data shows regarding in against this transaction. Details of my policy are: Amount 8861/- Policy no. 90009022 Transaction id: hdfc5702979 I also attached the screen shot of my bank statement from where payment has been deducted and clearly shows that my amount is in techprocess account and mail that we received of payment failure from hdfc life. Kindly resolve it on priority as my due date is near. Regards Sheela devi Was this information helpful? | |
Dec 20, 2018 Complaint marked as Resolved Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Verified Support Nov 17, 2018 Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam, TPSL ID:[protected] This is with reference to the below mail, we would like to inform you that we have checked the the status for the above mentioned transaction and found that the same is marked as success and the payment for the same was sent to HDFC Life CL on[protected] vide reference no: 6171673 . Regards, Customer Service Techprocess Payment Services Pvt Ltd | |
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I have made my college tution fees 65084rs ( Sathyabama university online payment) payment was deducted but didn’t received my confirmation message ...please reply to my mail I’d [protected]@gmail.com
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