[Resolved] Paynimo / Techprocess Payment Services — amount deducted from account but not being credited by paynimo | |||
Paynimo has deducted 80, 000 from my bank account and is not crediting it to the merchant. I made a transaction of 80, 000 towards the merchant 'aditya birla myuniverse' at 10:45 am on october 7, 2019. The amount has been deducted immediately from my account and paynimo is not displaying the confirmation screen. The customer care is not responding to any phone calls and i'm left in the lurch. This is not acceptable for a payment gateway. I need immediate resolution to this issue failing which i will take further action. Mayank trivedi Was this information helpful? | |||
Oct 9, 2019 Complaint marked as Resolved This issue has been resolved. Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Verified Support Oct 09, 2019 Paynimo / TechProcess Payment Services Customer Care's response Dear Customer, This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end. TPSL ID: Bank Reference ID: Merchant transaction ID: Transaction Amount: Transaction Date: In case the amount debited from your account, kindly provide us the updated bank statement for the same. Regards, Customer Service Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) | |||
4 Comments | |||
Comments
I ordered books via paynimo online money transfer while my money was deducted from my bank account but but not transfer to tntextbook corporation. Total amount is Rs.231. ordered via sbi debit card. The tn textbook corp shows payment not done. I made payment on 27 september 2019. My order number is TBC19TA534288
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In my bank account, sum of 1000 rupees getting debitted on particular date..My account is getting debitted every month with 1000 rupees as tech process payment.. I don't know for what reason or for which payment, it has been debitted.. So kindly make me sure for which payment it is debitted every month.
Dear Sir,
today i have deducted 1436 amount in my account ..please share details which type of amount deducted in y account ...
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" you have made an online payment of INR 436.0 towards TECHPROCESS SOLUTIONS LTD PG "
"You have made an online payment of INR 1000.0 towards TECHPROCESS SOLUTIONS LTD PG "
today i have deducted 1436 amount in my account ..please share details which type of amount deducted in y account ...
'
" you have made an online payment of INR 436.0 towards TECHPROCESS SOLUTIONS LTD PG "
"You have made an online payment of INR 1000.0 towards TECHPROCESS SOLUTIONS LTD PG "
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