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[Resolved]  Paynimo / Techprocess Payment Services — amount got deducted but booking of indane lpg refill failed

Hi team,

Payment got deducted but it got failed saying no response received for 5 mins.
Amount was of 689 and transaction was done today on 16th jan itself.

Below is the upi transaction id for references:[protected]. Kindly process the refund as soon as possible.

I tried the payment for indane lpg with upi and it was redirected via paymino gateway, i processed the payment from upi but page was not reloaded and amount got deducted from my account. Please check this on priority.
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Complaint marked as Resolved Mar 22, 2019

Complaint Status


[Feb 13, 2019] Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Paynimo / TechProcess Payment Services Customer Care's response Feb 13, 2019 Dear Team,

TPSL ID:[protected]
Bank Reference No:[protected]

The above mentioned transaction was unsuccessful, Hence the amount was refunded on[protected] from our end .

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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    Paynimo / TechProcess Payment Services
    Customer Care Service
    Customer satisfaction rating
    41%
    Complaints
    946
    Pending
    8
    Resolved
    371
    Paynimo / TechProcess Payment Services Phone
    +91 22 6652 8600
    Paynimo / TechProcess Payment Services Address
    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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