[Resolved]  Paynimo / Techprocess Payment Services — amount got deducted but booking of lpg refill failed

Address:Gurgaon, Haryana, 122003

Hi team,

Payment got deducted but it got failed saying no response received for 5 mins.
Amount was of 689 and transaction was done today on 16th jan itself.

Below is the upi transaction id for references:[protected]. Kindly process the refund as soon as possible.

I tried the payment for indane lpg with upi and it was redirected via paymino gateway, i processed the payment from upi but page was not reloaded and amount got deducted from my account. Please check this on priority.
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Feb 17, 2019
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2019
Paynimo / TechProcess Payment Services Customer Care's response
Dear Customer,

TPSL ID:[protected]
Bank Reference No:[protected]

The above mentioned transaction was unsuccessful, Hence the amount was refunded on[protected] from our end and as per Bank TAT the same will be credited into your account within 7 working days.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
Jan 23, 2019
Updated by Shubhankur Manuja
Hi Team,

Its been 7 days But I have not received refund. Kindly check it as soon as possible.
Jan 30, 2019
Updated by Shubhankur Manuja
Hi Team,

Any updates
Complaint comments 

Comments

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Transaction id
ICI87c6f1b0d5ca455ca77e[protected]f16

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    Paynimo / TechProcess Payment Services Phone
    +91 22 6652 8600
    Paynimo / TechProcess Payment Services Address
    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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