[Resolved]  Paynimo / Techprocess Payment Services — complaint about tata sky recharge

Address:Ratnagiri, Maharashtra, 415612

The registered mobile no for my tata sky is [protected]. I have done a recharge of rs 400 on 24th february 2019 with my credit card ending with 0023. The amount got deducted but my recharge never happened. I got in touch base with my bank and they confirmed that the merchandise had accepted the payment on 25 feb 2019. My tata sky id is[protected].
Please look into this matter
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Mar 29, 2019
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2019
Paynimo / TechProcess Payment Services Customer Care's response
Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

TPSL ID:
Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
Complaint comments 

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    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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