[Resolved] Paynimo / Techprocess Payment Services — error page but money debited without placing any order | |
I have tried paying money online to purchase a shirt from myntra. While paying through Net banking, I got an error page from Paynimo which was attached below . My money (Rs. 799) was debited(transaction details screenshot was also attached). But there is no trace of order in my myntra account. I want the debited money back into my account.Please do the needful.
Was this information helpful? | |
Sep 23, 2019 Complaint marked as Resolved Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Verified Support Aug 23, 2019 Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam, TPSL ID:[protected] Bank Reference ID: [protected] Merchant transaction ID: 111825687721758729903 Transaction Amount: 799.0 Transaction Date:[protected] The status for the above mentioned transaction was reported as pending at our end as we had not received the response in real time from customer's bank's end. Accordingly, as per our standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to the customer's bank on[protected] Regards, Customer Service Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
40%
Complaints
1228
Pending
0
Resolved
476
+91 22 6652 8600
Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
Post your Comment