[Resolved]  Paynimo / Techprocess Payment Services — failed online transaction (amount debited from my bank account)

Address:Ranchi, Jharkhand, 834002
Website:www.techprocess.co.in

I, rajsekhar haldar (Bca/40513/2107) was trying to make an online fee payment of rs.60517.7 to my college (Birla institute of technology, mesra, lalpur campus) by net banking (My banker axis bank) through your payment gateway on 24/12/18 which finally showed as "transaction failed" but amount was debited from my bank account upon which i received a sms from my banker (Axis bank) with info:inb/[protected]/techprocess solutions ltd/. Please credit the above mentioned amount to my college or refund it back to my axis bank account (Urgent and important).
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Dec 28, 2018
Complaint marked as Resolved 
Through a customer care telephonic conversation initiated by me.
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Dec 25, 2018
Updated by rajsekharhaldar
Please note the roll number mentioned (i.e BCA/40513/2107) is incorrect. My correct institute roll number is- BCA/40513/2017
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    Paynimo / TechProcess Payment Services Phone
    +91 22 6652 8600
    Paynimo / TechProcess Payment Services Address
    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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