[Resolved] Paynimo / Techprocess Payment Services — failed payment through ezy bzly

dr.anwar

from Ranchi, Jharkhand

Address:

O C C, Near L E B B High School, Ranchi, 834001, Ranchi, Jharkhand, 834001

I paid rs 1360 on 27th august 19 to jharkhand bijli vitran nigam through their android app ezybzly using paynimo payment services. I paid by my credit card. My credit card ends xxxx xxxx xxxx 7512 and it is hdfc regalia credit card.
My account was debited but my electricity bill was not paid for the same..
Paynimo should clear my bill or at least give pme some cogent answer.
Parween bano
Ranchi
Jharkhand

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Oct 22, 2019

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

TPSL ID:
Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from customer, s account, kindly provide us the updated bank statement for the same.

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)