Paynimo / Techprocess Payment Services — money has been deducted and earmarked but payment not completed

I have done transaction for cucet application. For application no pg22015093.
First transaction from uco bank debit card money has been debited from account but transaction was incomplete transaction details:
Recom/prcr/[protected]/[protected]:35:45/npo

Second transaction from citi bank debit card money got earmarked transaction details
Card no.: 5497xxx1xxxx4602 26mar20 082220 tps*central university mumbai ref:[protected]

Third transaction from uco bank debit card that was successfull transaction details are
Recom/prcr/[protected]/[protected]:19:46/npo

So please refund me money of incomplete transaction
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Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2020
Paynimo / TechProcess Payment Services Customer Care's response
Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
Mar 28, 2020
Updated by 9473Prem
Sir this is the reference ID for first incomplete transaction from UCO bank Ref ID:[protected]
refrence id for 2nd incomplete transaction from CITI Bank which is Earmarked is Ref I:[protected]

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