Paynimo / Techprocess Payment Services

Paynimo / Techprocess Payment Services — money transaction

L Leenia from Noida, Uttar Pradesh

I transferred money to flipkart on 12/12/19, money debited from my bank account but not credited to flipkart. Transaction i'd[protected] through axis internet banking. Bank says transaction is successful. Kindly check and revert back. Debited amount is 28999 rupees. Bank says transaction is successful and money sent to vendor, so kindly do the needful as soon as possible. Was this information helpful? No (0) Yes (0)
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Verified Support Dec 13, 2019 Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam, We are unable to trace the records on the basis of given details. Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end. Regards, Customer Service Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) CIN: U74200MH2005PTC192623 Verified Support Dec 13, 2019 Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam, TPSL ID:[protected] Bank Reference ID:[protected] Merchant transaction ID: PZT[protected]JWSJD01 Transaction Amount: 28999.0 Transaction Date:[protected] The status for the above mentioned transaction was reported as pending at our end as we had not received the response in real time from customer's bank's end. Accordingly, as per our standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to the customer's bank on[protected] . Regards, Customer Service Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) Dec 14, 2019 Updated by Leenia PRN[protected]
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