[Resolved] Paynimo / Techprocess Payment Services — non payment of loan amount

Amit Mukharjee

from Tadepallegudem, Andhra Pradesh

Address:

Visakhapatnam, Andhra Pradesh, 530009

Sir, i use to pay my home lone emi by paynimo link which send by my bank (Dhfl) every month, but this time i paid my loan amount with paynimo via internet banking, (Sbi) i didn't got any confirmation message from paynimo but got a confirmation message from my bank stating diduction of 15164 rs with a reference no:[protected]igaentirr2, please kindly let me know about this matter, thank you - a k mukherjee, ph:[protected]

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Nov 14, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Oct 11, 2018

Updated by Amit Mukharjee Sir, I use to pay my home lone EMI by paynimo link which send by my bank(DHFL)every month, but this time I paid my loan amount with paynimo via internet banking, (SBI)I didn't got any confirmation message from paynimo but got a confirmation message from my bank stating diduction of 15164 RS with a reference no:[protected]IGAENTIRR2, Please kindly let me know about this matter, thank you -A K Mukherjee, ph:[protected]

Verified Support

Oct 12, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service,
Tech Process Payment Services Ltd.