[Resolved] Paynimo / Techprocess Payment Services — paid money to uppcl through paynimo. amount debited from account but payment stopped midway

Ibney Haider Naqvi

from Delhi, Delhi

Address:	Moradabad, Uttar Pradesh, 244001
Website:	Uppclonline.com

Paid a bill at uppclonline. A/c no - [protected]. Customer name - ibney haider nakvi. Payment date - 22-1-19. Amount - 5780. Payment stopped midway but amount was debited from account.
Will the money be refunded or payment will proceed. After entering the credentials of debit card and the password and clicking proceed no new webpage came.
What to do in these circumstances?

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Feb 23, 2019

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jan 23, 2019

Updated by Ibney Haider Naqvi I am sending a screenshot of the transaction