[Resolved]  Paynimo / Techprocess Payment Services — payment not completed but money has been deducted.

Address:Bardhaman, West Bengal, 713212

I have made payment of school fees by txn id : [protected] of rs. 1300. The amount of rs. 1323.00 (With transaction charges) has been deducted from my account, but the same hasn't been credited to the school account.
Please let me know what is the status of my payment, else refund the amount that has been deducted by your payment gateway.

Hope to hear from you very soon..

Thanks,
Kousik bodhak
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Jan 13, 2020
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2019
Paynimo / TechProcess Payment Services Customer Care's response
Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
CIN: U74200MH2005PTC192623
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    +91 22 6652 8600
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    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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