[Resolved] Paynimo / Techprocess Payment Services — Payment not credited | |
Dear Sir, Madam I had done a transaction on 10/07/2020 at 10:19:31 hrs, of Rs. 3650/- using my debit card, paid in favour of Adani Electricity Account number:[protected] which is yet not credited to Adani Electricity. Here is the Order number # F17CONU3FKKS6UH Transaction id: [protected] please check and let me know the status, the amount is already debited from my Bank account. Screenshot of the above mention transaction is attach. Was this information helpful? | |
Jul 13, 2020 Complaint marked as Resolved I have received email from the paynimo portal ([email protected]) stating the payment has been credited to the beneficiary from there end, though they have delayed it and credited today 13/07/2020. ( I had done the transaction on 10/07/2020) Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Verified Support Jul 14, 2020 Paynimo / TechProcess Payment Services Customer Care's response Dear Customer, TPSL ID: [protected] Bank Reference ID: [protected] Merchant transaction ID: FI7CONU3FKKS6UH Transaction Amount: 3650.0 Transaction Date:10/07/2020 We have checked the status of the given transaction and found that it is marked as success and the payment for the same was sent to L484_ADANI ELECTRICITY MUMBAI LIMITED on[protected]. With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query. Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website. Regards, Customer Service Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) | |
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