[Resolved] Paynimo / Techprocess Payment Services — payment not remitted back to my account | |||
I chose tech process on bsnl portal to pay my monthly bill of landline phone using my debit card on[protected] I got following messages on my mobile "pos transaction of rs.1190/- is done on card with last four digits “7087" Your payment of rs.1190/- is failed on bsnl portal. Reason: pme10023-rejected by paysecure This is what my banker (Andhra bank) provided about the transaction [protected] postxn / rupay / portal bsnl tpsl /803037 - rs.1190.00 Amount is deducted from my account but not remitted to bsnl Hence i want refund of rs.1190/- The complaints given by me earlier are closed as resolved without refunding the amount The id of the complaints are id: 2089536 and id: 2055936 Was this information helpful? | |||
Nov 26, 2018 Complaint marked as Resolved There is no complaint resolution process at all
The complaints are kept pending and finally marked as "Resolved" without taking any action.
It is better to approach Consumer forum and get orders against the company Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Verified Support Nov 06, 2018 Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam, We are unable to trace the records on the basis of given details. Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end. Regards, Customer Service Techprocess Payment Services Pvt Ltd | |||
3 Comments | |||
Comments
Iv paid for demat opening but failed after my payment i want refund
Reply
The bank reference ID is already furnished in the main complaint.
It is as follows:
[protected] postxn / rupay / portal bsnl tpsl /803037 - rs.1190.00 (on 14th of August this year)
It is as follows:
[protected] postxn / rupay / portal bsnl tpsl /803037 - rs.1190.00 (on 14th of August this year)
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