[Resolved]  Paynimo / Techprocess Payment Services — payment services transaction failed but amount deducted

Address:

834010

Dear sir/madam,
I have paid jbvnl electricity bill for Rs.1263/- for the month of August, 2018 through online payment mode of jbvnl website on 21.09.2018. The amount has been deducted from my sbi account but failed to generate confirmation receipt. The amount has not been deposited to jbvnl account, nor has it been return back to my bank account. My consumer no. - B1322; of sub-electricity office at Kokar, Ranchi. The transaction id for deducting the amount from my bank account which was received in my mobile phone is as “Reference No. for Jharkhand Bijli Vitran Ni transaction of Rs. 1263.00 from A/c on 21-Sep-2018 is CH90450113 ". I, therefore, request you kindly make the payment successful or return back the amount to my bank account as early as possible. My mail id is [protected]@yahoo.com
Regards.
Kalawati Devi