[Resolved]  Paynimo / Techprocess Payment Services — paynimo / techprocess payment services payment of margadarsi chit through icici net banking

Hi,

My self krishna mohan ch, i paid my margadarsi installment 11167.50 through icici net banking using panimo / techprocess gateway. The above mentioned amount of debited from my account but the payment receipt is not generated. I made this transaction on 31 mar 2020 at 08:08.
The bank transaction id is: [protected]. Pls confirm whether the transaction is successful, if not please initiate refund. Also confirm, if the transaction is successful that the amount is received by merchant or not. Even if i paid the amount, in the merchant app, payment transaction status is not updated.

Regards,
Krishna mohan ch.
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Apr 3, 2020
Complaint marked as Resolved 
Without clarifying the issue and the analysis process, how could you say it is resolved. Pls specify the resolution indetail.
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2020
Paynimo / TechProcess Payment Services Customer Care's response
Dear Customer,

TPSL ID: [protected]
Bank Reference No: [protected]
Amt: 11167.5

Kindly note that the status for the above mentioned transaction is marked as success and the payment for the same will sent to the merchant L1434_Margadarsi Chit Fund Pvt Ltd on[protected] and the payment is updated at their end with the ref. no: FT053ND[protected]

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
Complaint comments 

Comments

Today, I have made the payment of Rs. 234.45 from tech process to Muthoot Finance but the payment is successful towards you and didn't received by Muthoot yet. Kindly make the payment as soon as possible.kindly reply to me ASAP email id: [protected]@gmail.com

Nishuj02's reply, Apr 5, 2020
Plz refund my money plz 🙏
I have purchased body lotion worth 450 Rs on[protected] in online portal of Origo Cosmeceuticals, but amount deducted from account and no confirmation message received nor purchase history/ order details available in website.please provide status of transaction or create a chargeback to my account

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