[Resolved]  Paynimo / Techprocess Payment Services — transaction double debited to my sb account

With reference to the captioned subject, it is to inform you that on 26/06/2020, i have made a payment of rs.20, 218.00 hdfc ltd. (Ref no. [protected]). But the same was twice debited to my sb account vide ref. No. [protected] and [protected] amounted to rs.20, 218.00 respectively.

Hence you are requested to rectify the same at the earliest and reverse the amount to my sb acount on urgent basis.

Kindly do the needful and oblige.
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Aug 9, 2021
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2020
Paynimo / TechProcess Payment Services Customer Care's response
Dear Customer,

TPSL ID: [protected] & [protected]
Bank Reference No:[protected] &[protected]
Merchant ID : 56062420 & 56062751
Amt:20218 & 20218

Kindly note that the status for the above mentioned transaction is marked as success and the payment for the same was sent to the merchant L84274_HDFC LTD on[protected] and the payment is updated at their end with the ref. no: as mentioned above.

For any further help kindly get in touch with the merchant i.e HDFC LTD .

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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