[Resolved]  Paynimo / Techprocess Payment Services — transaction error for fee payment, amount deducted but didn't reach my college.

Address:Amity University Haryana

I am student of amity university haryana. I tried paying my academic fees rs.1, 08, 510, but there occured transaction error in between, consequent to which my bank was debited with hereinbefore mentioned sum, but fees didn't reach college.

My enrollment no. Is a[protected]

Kindly resolve my dispute, and refund my amount to my bank account at earliest.

It is my parent's hard earned money.
I am not getting response from your end.

Help me!!!

Contact no. [protected]
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Aug 6, 2021
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2020
Paynimo / TechProcess Payment Services Customer Care's response
'Dear Customer,

We are unable to trace the records on the basis of given details.

Kindly provide us the Tech Process Payment ID by coordinating with your bank to trace the transaction from our end.

If the transaction is done through card kindly share first 6 digits and last 4 digits with the exact date of transaction.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
Service desk number:[protected]
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