[Resolved]  Paynimo / Techprocess Payment Services — two times amount has been deducted but payment not succeeded

Address:Chennai, Tamil Nadu, 600040

Dear team,

This is to inform you that i made an online transaction through idbi net banking of rs. 943 /- for 2 times on 9th nov 2018 through techprocess gateway in hathway website.

I done this transaction for two times and each time the amount 943 has been deducted in my account but transaction was not successful.

Below is the transaction id's for your reference.

First failed transaction :[protected]

Second failed transaction :[protected]

Please refund that total amount of rs - 1886 /- to my account.

Regards,

Udhayaraj
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Dec 16, 2018
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2018
Paynimo / TechProcess Payment Services Customer Care's response
Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd
Complaint comments 

Comments

Amount deducted from my account but service not delivered.

Papunrout's reply, Nov 10, 2018
Amount deducted from my account but service not delivered

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