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[Resolved]  PaySense — amount is not credited to bank account but app is showing disbursed and credited

Address:New Delhi, Delhi, 110043

My loan id is sl2409338. I have received the alert on 08.05.2019 at 11 pm stating that loan has been disbursed and has been credited in my bank account and even paysense have updated emi over the app. While i have checked the same in my account it is not yet credited.
I have mailed to support id with bank statement but i have not received any response till time. It is a panic situation for me and i am felling like suicide. I am already depressed and thats why opt for the loan but these people hardly bothers on this.

Please help me paysense or else you will be only responsible if something happens to me in depression state of mind.
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May 16, 2019
Complaint marked as Resolved 
Received amount on 15.05.2019
May 09, 2019
Updated by Nitin Kumar5 My loan ID is SL2409338. I have received the alert on 08.05.2019 at 11 PM stating that loan has been disbursed and has been credited in my bank account and even paysense have updated EMI over the app. While I have checked the same in my account it is not yet credited.
I have mailed to support ID with bank statement but i have not received any response till time. It is a panic situation for me
May 15, 2019
Updated by Nitin Kumar5 It's been more than a week now and these paysense unprofessional people are not able to resolve this till now.

Every time they ask for 1-2 days to get the amount released but all went vain. This is the worst every company i have seen in my life time.

Soon I shall update this fraud to AAJ TAK '[protected]@intoday.com", " [protected]@indiatvnews.com" and ensure to expose this harassment to innocent customers.
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Comments

Hello,

We are extremely sorry for the inconvenience caused to you.

We are aware of the issue & we are working to resolve it. We request you to allow us another 4 to 5 working days & the amount will be disbursed to your account.

For more assistance, please reach our team on [protected]@gopaysense.com.

Regards,
Team PaySense
Reply
Nitin Kumar5's [Complaint's author] reply, May 13, 2019
Look paysense if you are having technical issues then how can you mandate ECS and update EMI without crediting the amount.

Stop this right here. Revise the emi dates as well.
Dear sir
i am applied loan a/c no. SL2446001 dt. 27.06.2019 of rs. 15000 by paysense app is emi details showing amount disbursed but amount not credit in my bank account please check you and send me proper respone,
i have already mailed paysense email id not given any response please give me reply immediate

Regards
Pawan
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