PaySense — delay in loan disbursal and no response from customer care

PaySense — delay in loan disbursal and no response from customer care

M Manan Deep Singh from Mumbai, Maharashtra

I Simmerdeep kaur and my registered mobile no [protected]. has applied the loan on 26 Oct and completed all formalities till 6th nov..the sms and mailed shows that loan will be disburse in next 24 Hrs and your application is approved . after sending tons of mail to the given mail id.. no response is there.i have allready sighned the NACH and submitted my KYC (hard copy) also. kindly resolve the issue on priority basis or i should look for some other alternatives. Regards Simmer Was this information helpful? No (0) Yes (0)

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gopaysense

from Mumbai, Maharashtra

Hi Simmerdeep Kaur,

Greetings from PaySense.

Sorry about the delay in disbursal and my sincere apologies to you that you did not hear back from our customer support team. We truly regret the inconvenience caused and will definitely investigate the delay.

We are unable to find any details here, request you to please help us with your registered email id with us so that we can look into this and assist you with your concern on a priority basis.

Your understanding is highly appreciated in this matter.

Regards,
Team PaySense

Manan Deep Singh's [Complaint's author] reply, Nov 21, 2019

my registered mail id (simmerdeep.kaur@gmail.com)

gopaysense

from Mumbai, Maharashtra

Hi Manan Deep,

Thank you for sharing the registered details of the user, be rest assured the support team will get back to her on a priority basis to assist her with her concerns.

Regards,
Team PaySense