[Resolved] PaySense — every day penalty showing in app

MALLA REDDY P

Address:	Mumbai City, Maharashtra
Website:	gopaysense

I am malla reddy p, mail id : [protected]@gmail.com loan na11423475 emi 10047 rs deducted from my sbi a/c through ecs nach on 3rd feb 2020, but in 21feb 86rs penal chages showing paid, 22feb 7rs, 23feb 7rs, 24feb 6 rs showing paid same day but every day why you are updating penalty after dedication of emi avoid charging penalty, mailing every day but no response from support team,

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Apr 15, 2020

Complaint marked as Resolved

Feb 25, 2020

Updated by MALLA REDDY P I took loan 1lakh from paysense India limited, 1st emi got cut on 3rd of feb on time only but every day app is showing some penalty,

Verified Support

Feb 27, 2020

PaySense Customer Care's response Dear Mr. Reddy,

Greetings From PaySense.

Sorry that we made you feel this way and our sincere apologies to you that you did not hear back from our customer support team. I have escalated your case to the support team and they will surely update you related this within 24 hours.

Your co-operation is highly appreciated.

Regards,
Team PaySense

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Comments

MALLA REDDY P

Toady also 7Rs. Penalty added in website paid, kindly solve my issue till now what i paid please return to me

Dhananjay kPandey

Beware of this fraud company, twice they collected ECS form after approval and still loan is not disbursed even after 1.5 month. Unprofessional company with useless employees, only way to contact them is email and they reply after 3-4 days as when they like. Wasted my 2 months on them better we can approach bank and save our time