[Resolved]  PaySense — harassment and hacking

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.gopaysense.com

I took a loan for pay sense. Last month i was a little late on my emi for which i payed the amount 4458 this month. Since i am 2 weeks late on my emi for this month, paysense people decided to hack into my contacts and started calling random people who i haven't spoken to in really long and making threats. I don't understand how they could hack into my phone and collect information about my contacts. The number that called the contact was [protected]. I have been speaking to a pay sense executive who's number is [protected]. His name is aahil. He calls me and is very rude. He says many personal things sometimes and is abusive in nature. It is a shame that pay sense has adopted such cheap tactics to harass clients
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Apr 18, 2020
Complaint marked as Resolved 
Verified Support
Mar 18, 2020
PaySense Customer Care's response
Hello Rohant,

Greetings from PaySense!

I regret the delay in response.

This is a serious issue as we do not encourage any such activities. For a further conversation, I have escalated your case to the concerned team. They will get in touch with you in the next 24 to 48 working hours to help you further.

Please be available to receive their call.

Kindly let us know if you need any further assistance, I will be more than happy to assist you.

Regards,
Team PaySense
Complaint comments 

Comments

Aap ki company data hacking karti hai logo ka our unhe preshan karti hai aap unka samajik apman karte ho our aap log data hack karke Chinese company our gunde mavalio ko bechte ho
Paysense india ki sabse nadi chor company hai ek emi bounce hone ke baad aapke pautr relatives or dost ko phone karke batate ki aapka number diya hai aapko emi bharna padega.
I don't know how they hacked my contact list and called them.
Is their is any lawyer can help me for this fraud company

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