PaySense — loan amount not credited in my bank account but in app it show amount disbursed

Hi my name is sai teja i applied loan on paysense on aug7th for me they approved 1lakh i did all my e-sign formalities after that in app it shows amount disbursed but amount not credited in my bank account its been 1month and i sent lot of mails but there is no response and they also sent me some utr number i enquire in bank about that utr number they said ita not a valid utr number i informed the matter to them by mail after that theyare not giving any rply to me