[Resolved] PaySense — loan disbursement yet to happen

Shayk

Address:

Kolkata, West Bengal, 700028

I had applied for a personal loan from paysense, my application was approved on 3rd of february & was told it would be transferred within 48 hours.

The nach form i signed was dated 31st of january & they also collected the documents from me by their assigned representative.

The loan is yet to be disbursed after repetitive emails and no communications from their side, already informed paisabazaar regarding this. This is very unprofessional.

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Apr 15, 2020

Complaint marked as Resolved

Feb 25, 2020

Updated by Shayk It’s very disheartening that a company which provides loans has such lack of commitment & communication.
After several mails & attempts there is zero communication from the end of PaySense.
People make commitments as per your communication.
I was told the amount would be credited within 48 hours & that was on 3rd February 2020.
Is really a fake organisation?

Verified Support

Feb 27, 2020

PaySense Customer Care's response Dear Mr.Ganguly,

Greetings From PaySense.

Sorry that we made you feel this way and our sincere apologies to you that you did not hear back from our customer support team. I have escalated your case to the support team and they will surely update you related this within 24 hours.

Your co-operation is highly appreciated.

Regards,
Team PaySense