[Resolved]  PaySense — personal loan

On 18th oct i was applied for a loan through paysense app. I signed the e loan agreement on 19th oct after that on paysense app showing your loan is approved and amount will be disbursed in your account within 5 working hours. Today is 23rd oct and i am still waiting for the disbursal. Unable to understand the meaning of 5 working hours. Sending continous complaints through app but no revert from paysense.
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Oct 24, 2018
Complaint marked as Resolved 
Loan was disbursed to my account today. Thanks a lot to Mr. Gaurav founder of Indialends.
Oct 23, 2018
Updated by Amit200680
Not getting any response from PsySense.
Still waiting for the disbursal.
Oct 23, 2018
Updated by Amit200680
Got response from PaySense and Indialends that the disbursal of loan amount is delay due to revised KYC norms as per RBI guidelines. Physical KYC require for the same at workplace or home depends on availability. New timeline given for tomorrow and max to max day after tomorrow. Also assurred that the loan is hard approved and only loan amount disbursal is pending. Hope amount will be disbursed by tomorrow.

Oct 23, 2018
Updated by Amit200680
Hope that the loan amount will be disbursed to my account by tomorrow.
Oct 24, 2018
Updated by Amit200680
Hope that the loan amount will be disbursed to account by today after physical KYC. As discussed with customer care executive.
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Hi Amit, We hope the issue has been resolved. For quick assistance, please reach us on [protected]@gopaysense.com.
Warest app there is no customer care number And they are not responding to customers quary

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