[Resolved]  Paytm — Airtel recharge amount taken but not service provided

Address:Coimbatore, Tamil Nadu

Hi, I have recharged my airtel number for 3g pack below are the details. ORDER NO. [protected] Dec '14 11:31 am Recharge of Airtel Mobile [protected] Qty: 1 | Sold By: Airtel The money never came to my account and they have not refunded this amount also to my account. Kindly help
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Aug 14, 2020
Complaint marked as Resolved 
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Hi Nithin,

We apologize for the inconvenience you have faced so far.

We would like to tell you that the transaction against order number[protected] done on 13 Dec 2014 for recharging mobile number [protected] for an amount of Rs 451 is a successful transaction as we have checked in our records.

Please note down the operator reference number for the transaction [protected].

We request you to please get in touch with your operator along with this reference number for clarification over the status of the transaction.

For any further assistance please write back to us at [protected]@paytm.com.

Best Wishes
Team Paytm

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