Paytm — Cash back not credited in My paytm account

Address:

Gurgaon, Haryana

I have online purchased the bus ticket amounting to INR 1210 dated 15th May, 2015 from Travelyaari Portal with using Paytm portal, and as per the rules 30% cash back of the ticket amount or Rs. 125 which ever is lower should be received as per cash back, After booking the ticket i have not received any cashback till yet in my Paytm account. In This regard i have continuously followed with Paytm representative last 30 days but no response have been received, although they have given Ticket no.[protected] within 2 days after lodged the complaint but no response thereafter.