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Paytm — complaint against kyc verification not getting done

I am having trouble while transferring my money to a bank account, its showing verification of kyc pending which i already did but it's not getting verified
I have an immediate request for transfer of money which is not getting done just because of verification pending
I tried reaching paytm customer executive but didnt got any help from there, actually i was not even able to connect with customer executive.

I did message them in help and support but didnt got any help from there also
My query ref no 55978156

My money is stucked in paytm, kindly help me get it back, as i immediatly need to transfer it

complaint against kyc verification not getting done
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    I want to submit Complaint Positive Review Neutral Comment
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    Customer satisfaction rating
    9%
    Complaints
    17955
    Pending
    0
    Resolved
    1524
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301