Paytm — delivering refurbished / repaired products instead of new one

Address:

LINU AUGUSTINE, Thrissur, Kerala, 680020

Sir/ madam,
I have ordered one lenovo thinkpad edge e470 (Notebook) @ rs. 48250 through paytm on[protected]. As per the company guidelines the warranty period is 1 yr from the date of purchase. Frm last week onwards the device is not working. I contacted the lenovo company for service and repair of notebook, but they told me that the device not under warranty period, it was expired on[protected]. I confirmed it with lenovo site, my device is already registered with lenovo on[protected] ie almost 5 months before i have purchased. Now i realized that this was a refurbished / repaired product which was sold @ actual cost, and they cheated me. I contacted paytm, but no response till now. Kindly look into the matter and take appropriate action. Thanking you