[Resolved]  Paytm — Gold delivery order is declined and App doesn't allow to place an order

I have purchased 10gms of ETF Gold. During last week of August I had requested for Delivery and made payments towards the making charges. The order was cancelled without giving any proper explanation. I have been trying to reach the customer care via their app as well the telephone number and email. The tickets are being closed as "solved" even without addressing the issue. The grievance officer responded saying they will fix this issue and get back. It's been more that a month, neither the app is fixed or the PayTM is responding. PayTM gold is seems to be a fraud scheme. Appreciate your assistance in raising a proper consumer complaint against PayTM's fraudulent behaviour. Not even allowed to take a screenshot of their Tickets.
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Nov 10, 2022
Complaint marked as Resolved 
PayTM after much follow up did open the link for me to be able to order physical gold in their App. I would like to thank ConsumerComplaints for all the support and PayTM Gold for finally responding.
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