Paytm — issue of new fastag without request and deduction of paytm wallet of money | |||
Paytm has unauthorisedly debit my wallet and credit it my paytm fastag which was closed due to defective since issued. I asked for replacement on 8 sep 18 but not given to me. After a long fight with paytm they close my fastag on 4 oct 18 after my confirmation email which they have asked vide their email dt 3 oct 18 and reference no 88745636. Now they issued me new fastag after almost two years and deducted 300 rs vide two transaction at their own thus duping customers. And they have done this during recharging my mobile through myjio, i choose paytm wallet payment, they deduct money from my credit card but not charged my phone. But credit my paytm fastag twice with rs 150 total 300 and balance in my paytm wallet. Upon contacting they first refuse to take complaint and asking me details which i have provided them so many times. The whereabouts of fastag which they have issued me at their own is not known. I request them so many times to refund into my paytm wallet but did not solve this issue. It is also pertinent to mention that they have not refunded my security money till date just own my request they inactive the fastag and when i pressurise them they closed old one and issued new one to safeguard tgemselves. I request u to look into this matter and get my full refund including security deposit with interest. Regards vikram singh Was this information helpful? | |||
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they are providind fake rr no i tell lot of time if you refund money to my bank provide UTR no they are not providing please take action