Paytm Mall — regarding return pickup of refrigerator under order number [protected]

Website:Paytm mall

I have bought a refrigerator from paytm mall under order number[protected] on 12 october. When i open the refrigerator there is some dents on upper door of it. Due to this i placed an return request whose approval is done by company on 22 october. Till now there is no pickup done by company since 8 days past. If company doesn't pick this product on time how will i get my refund & how i place a order of new refrigerator.

Please see this matter and take suitable action because i am continuously calling the company from last 5 -6 days. They always assured me to do the pickup as soon as possible & tell that we highlight your case & proceed to senior department.
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This is shakin ahmed.s card holder. My card is misused and i lost 10, 000k.
on the same day i make a complaint to tamil nadu cyber crime department and paytm. i submit all the documents about the case but i repeatedly receive the same message like, submit the case document. please consider my request i want my money back help me.

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