Paytm Mobile Solutions — adding money to paytm wallet

Address:

734429

I tried to add money to my paytm wallet using bhim paytm upi platform. But the money was not credited to my wallet and deducted from my bank account. When i complained to paytm, they said that the bank informed them the transaction was unsuccessful and the deducted money would be refunded to my bank account.
But when i complained to my bank and npci (National payments corporation of india), they said that the money has been credited to the merchant's (Paytm) account into icici bank.
But paytm is not returning the money.
Transaction details are provided below: -

Name:suresh das
Transaction id:[protected]
Date & time of the transaction: 17/11/2017: 8:51am
Amount: rs-350/-
Payer bank: state bank of india (Sbi)
Payee bank:paytm wallet